Wilcomatic
Customer’s Challenge
Wilcomatic are the UK’s leading vehicle wash supply and maintenance company with more than 1600 installations under contract, and estimate that their equipment washes more than 20 million vehicles a year.
Their clients include independent forecourt owners, supermarkets, car manufacturers, emergency services, trains, trams and commercial operations. If a car wash is out of action then a customer is losing income and the operation is set up to ensure that clients' lives are made easier by having more than 70 engineers out on the road nationally - average travel time to calls is 43 minutes. Their remote diagnostics allow them to spot faults as they occur, and engineers receive instructions, order parts and close calls electronically, speeding up response times and ensuring a complete virtual paper trail. This system is dependent on EAM software accessed via laptops.
With a potential loss of earnings for them and their customers in the event of a theft, it was apparent that implementing a security solution from the outset would prove to be cost effective in the long run.
autosafe® Solution
Wilcomatic’s situation required a vehicle safe to house the laptop when not in use and furnishing each vehicle with an S-30F car safe provided the best easy access solution that could be moved from vehicle to vehicle as required.
Benefits to our customer
The key benefits Wilcomatic gained from the autosafe® solution:
• Focus on the core business – Implementing a security solution from the outset allowed Wilcomatic’s engineers to concentrate on the job in hand with no risk to the smooth running of their enterprise asset management process.
